Accessibility Statement for San Antonio Patch Co.

Custom Patches San Antonio is committed to ensuring digital accessibility for all users, including those with disabilities. We are continuously improving the user experience and applying the relevant accessibility standards to our online catalogue and quote systems.

Conformance Status (WCAG Standards)

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

San Antonio Patch Co. is partially conformant with WCAG 2.1 level AA.

Accessibility Features Implemented

To ensure our custom manufacturing services are accessible to all clients, we have implemented the following technical attributes.

Alternative Text

We provide descriptive Alt Text for all gallery images of embroidery and PVC patches. This ensures screen reader users can understand the visual details of our product samples.

Keyboard Navigation

The “Get a Quote” form and main navigation menu are fully navigable via keyboard inputs (Tab/Enter) for users who cannot use a mouse.

Color Contrast

We utilize high-contrast text and background colors (e.g., Teal/Orange against White) to assist users with visual impairments or color blindness.

Resizable Text

Our website architecture supports browser-based text resizing (up to 200%) without loss of content, structure, or functionality.

Feedback & Contact Information

We welcome your feedback on the accessibility of the San Antonio Patch Co. website. Please contact us immediately if you encounter accessibility barriers while attempting to place an order.

E-mail Support

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Postal Address

San Antonio, TX

Response Protocol: We aim to respond to accessibility feedback and remediation requests within 24 hours.

Technical Specifications

Accessibility of San Antonio Patch Co. relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

HTML

WAI-ARIA

CSS

JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Known Issues

Despite our best efforts to ensure accessibility of the San Antonio Patch Co. website, there may be some limitations. Below is a description of known limitations and potential solutions.

User-Uploaded Artwork

Images uploaded by users for price quotes are generated by third parties and may not have text alternatives attached. We manually review these during the quote process but they may lack automated descriptions.

Third-Party Plugins

The Live Chat widget and social media feeds are provided by third-party developers. We do not have full control over the code structure or ARIA labels of these external plugins.

Archived Documents

Older PDF invoices or design proofs generated prior to [Insert Year] may not be fully accessible to screen reader software. Accessible versions are available upon request.

Assessment Approach

San Antonio Patch Co. assessed the accessibility of this website by the following approaches:

Self-Evaluation Audit

Our internal development team conducts regular audits of the site structure and code. We utilize automated testing tools combined with manual code review to identify and rectify accessibility barriers.